Questions people ask

Yes. Every ready-built piece is a genuine set, bought new and sealed and built by hand on our bench. The pictures on this site are our own drawings until our own photographs replace them.

No. Brickwright is an independent studio. LEGO® is a trademark of the LEGO Group, which does not sponsor, authorise or endorse this site. We use set names and numbers only to say which set a piece is.

Yes. The parcel holds the built set, the spare parts in a bag, the original instructions, the flattened box and the bench card.

Unglued sets, which is the default, come apart like any set, so you can rebuild, re-pose or move them in sections. Spot-glued sets cannot be taken apart at the glued joins.

We fix a few key joins with clear glue so a piece survives being moved or knocked, and leave moving parts free. It is permanent, and spot-glued items cannot be returned for a change of mind. Read the glue notes.

On the shelf pieces are dispatched in 2 to 3 working days and built-to-order pieces in about 5 to 14. Courier transit is usually 2 to 4 working days to main centres. Checkout shows the earliest dispatch date before you pay.

Couriers slow down in December, and from 1 December checkout shows a note about holiday transit times. If a piece must arrive by a date, email us before you order and we will tell you honestly whether it can.

Anywhere in South Africa, by insured courier with a signature on delivery. Collection is free by arrangement, with the address emailed after payment; there are no walk-ins. We do not ship outside South Africa at the moment.

By card or instant EFT through PayFast, or by manual EFT. Manual EFT orders are held for 3 working days while the payment reflects, and we start once it has.

Yes. Add gift wrap for R95 (kraft wrap, ribbon and a handwritten card) with a message of up to 200 characters, hide the prices on the packing slip, deliver to someone else, and choose a date it must not arrive before.

Email a photo to hello@example.co.za within 48 hours of delivery. We send replacement parts with instructions, or collect, rebuild and redeliver it at no charge.

Put the set number into the fit finder. Every frame and case lists its interior size, and we confirm the fit for your exact set by email before anything is dispatched. Sizes and finishes.

Yes. We build, frame, case and repair sets people already own. Book a studio service or send a request; we confirm the price by email before any work starts, and return courier is included.

Yes: matched built sets or minifigure frames for a team or clients, with engraved plaques and a VAT invoice. For five or more gifts, send a request and we quote per gift.

By email at hello@example.co.za. We reply to every email within one working day.